Question 1

How much does it cost to list my car?

Accepted Answer

Nothing — listing your car on Car Spot is completely free. We never charge fees or commission, whether your car sells for £500 or £50,000.

Question 2

How do I create a listing?

Accepted Answer

Enter your vehicle registration number on the homepage and we'll pull in your car's details automatically. You can then add photos, set your price, and write a description before publishing.

Question 3

How many photos can I upload?

Accepted Answer

You can upload multiple photos. We recommend at least 8 — covering the exterior from all angles, interior, boot, engine bay, and any notable features or imperfections.

Question 4

Can I edit my listing after publishing?

Accepted Answer

Yes. You can update your price, description, photos, and other details at any time from your dashboard.

Question 5

How do I mark my car as sold?

Accepted Answer

From your dashboard, open the listing and select "Mark as sold". This will remove it from public search results.

Question 6

How do I contact a seller?

Accepted Answer

On any listing page, scroll to the Contact Seller section. If you're logged in, you can send a message directly. Your first message starts a conversation thread.

Question 7

Does Car Spot verify sellers or listings?

Accepted Answer

We verify email addresses but do not independently verify listing accuracy. Always view the vehicle in person, check the V5C, and run an HPI check before buying.

Question 8

Is there buyer protection?

Accepted Answer

Car Spot is a private listings platform and does not offer buyer protection. We recommend bank transfer for payment so you have a traceable record, and only paying after viewing.

Question 9

How do I sign in?

Accepted Answer

We use passwordless login — enter your email and we'll send a one-time code. No password needed.

Question 10

How do I delete my account?

Accepted Answer

Email us at support@car-spot.io and we'll remove your account and data within 30 days.

Question 11

Is my data safe?

Accepted Answer

Yes. We comply with UK GDPR. Your email is used only for authentication and notifications. See our Privacy Policy for full details.

Question 12

Does Car Spot process payments?

Accepted Answer

No. Car Spot is a listings platform only — we do not handle, hold, or process any money. All payments are arranged directly between buyers and sellers.

Question 13

What is the safest way to pay?

Accepted Answer

A direct bank transfer (Faster Payments) is the safest method as it's traceable. Always confirm funds have cleared before handing over the keys. See our Payment Support page for more guidance.

Frequently Asked Questions

Listings

Buying

Account

Payments